At TilesDirect.net we’re more than just an online retailer. We’re a team of industry professionals with over half a century of product and design expertise. Although the way customers shop is changing, we’re committed providing the same top tier knowledge and service you’d receive at a brick and mortar store so that you can complete your home remodel with confidence. We know it helps to put a face to a name, so we’re excited to introduce you to Kate Jurgens, Design Consultant & Customer Service Representative.
HOW LONG HAVE YOU WORKED FOR TILES DIRECT?
I’ve been with the company since 2013, and in this position since 2015. I spend my days answering e-mails and phone calls from customers, trying to find the perfect material and ironing out the logistics of getting them everything they need in a timely manner.
WHAT IS YOUR FAVORITE PART OF THE JOB?
I like the fast paced environment and the ability to be creative in helping our customers find solutions to their design problems!
WHAT DO YOU CONSIDER A FULFILLING WORK DAY?
I love helping a customer get a great deal on beautiful tile! There is no better feeling than helping make a customer’s design dream come true.
WHAT IS YOUR FAVORITE TILE COLLECTION?
I love the Terra collection from Marca Corona! The patterns can be mixed and matched for a beautifully unique installation, and because it is porcelain the collection is durable enough for both indoor and outdoor spaces.
HOW DO YOU ENJOY YOUR FREE TIME?
Being from South Carolina, I love to enjoy my free time outside and walking along the beach.