How to Buy Tile Online: Free Samples, Flat Rate Shipping & Real Customer Support
20th Jun 2025
You don’t need a showroom to get expert advice, free samples, or affordable delivery. At Tiles Direct, we make the process easy from start to finish. Our team is behind every order, making sure your tile is packed with care and shipped fast.
With one of the lowest flat rate shipping options in the industry and real people ready to help, we’re here to bring a better tile experience right to your door.
Meet Becca!
A lot of online tile stores rely on automation to send samples. At Tiles Direct, every sample order is personally handled by Becca, one of our in-house tile experts and the reason we call her the Sample Queen.
She makes sure your selections are in stock, packed carefully, and sent out quickly. Even though we’re a fully online company, there’s a real team behind every order making sure it feels anything but automated. That’s the difference when real people are part of the process.
Flat Rate Shipping That Keeps Things Simple
Figuring out tile shipping shouldn’t be complicated or expensive. That’s why we offer one of the most affordable pallet shipping options out there:
$75 per pallet
$50 per pallet for Trade Pros
There are no hidden fees and no waiting for a quote. Just straightforward pricing that makes planning your project easier from the start.
While other companies make you dig for shipping info, we keep it clear and honest. Because ordering tile online should feel simple from start to finish.
Free Samples So You Can Feel Before You Buy
We offer 6 free samples because we believe in helping you design with confidence. Whether you're picking tile for a bathroom, backsplash, or full home reno, getting to see and touch the product first is key. Our sample program brings the showroom to your front door.
A Fully Online Store, Backed by a Real Team
Tiles Direct is 100% e-commerce tile store, but we’re powered by a close-knit team with over 50 years of combined experience. From customer service to fulfillment, we’re not a faceless operation. We're tile experts making it easier to create beautiful spaces. When you shop with us, you get the speed and convenience of online shopping, plus the heart and service of a local store.
Experience the Difference
If you’re searching for the best place to buy tile online, go with the one that offers more than just product. With free samples, $75 flat rate shipping nationwide, and a team that genuinely cares, Tiles Direct is here to support your design journey from start to finish.
Ready to bring your vision to life?
Order your free samples or learn more about our flat rate shipping today!