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TilesDirect™ - Testimonials

  • All tiles were usable without cracks or chips. Securely packed, unlike Home Depot, and at a price lower than any local tile shop offered, since I only needed one box and not an entire pallet (where shipping cost is reduced).

    • Anonymous,
    • TilesDirect Customer
  • Full tiles (not tiny samples) so you can see the full texture and color. Reasonable shipping time and cost.

    • Ryan P,
    • TilesDirect Customer
  • Exactly what I've been searching for months! I was looking for a natural charcoal 3 x 12 to use as a baseboard against my grey barn board floor - perfect!

    • Wendy Milson,
    • TilesDirect Customer
  • Received the tile in the promised time frame and it is beautiful. Even with the shipping charges, I saved a little bit over what the tile company was going to charge me. I wouldn't hesitate to buy from TilesDirect again.

    • C Peltier,
    • TilesDirect Customer
  • Great customer service!! Great selection!! Delivery was on time and only had a couple of tiles that were broke. You must do business with them. They are the best!!!

    • Anonymous,
    • TilesDirect Customer
  • Stunning! I had searched for a year and a half for the perfect tile in my kitchen. The color, size and design are perfect! The color is a great neutral with a bit of flair. I have white, tan, gold, black and grey running through my granite counteracts, and this caramel color pulls it all together, not quiet tan, not quiet grey, perfect! Tad bit to pass on...I found this tile at a local tile store and fell in love with it, it was a bit pricey, so I looked on line and found "TilesDirect.net", the price was GREAT, and the customer service even better!

    • Susan,
    • TilesDirect Customer
  • Super fast delivery and my tile arrived in perfect shape! We will definitely order through TilesDirect on our next bath remodel.

    • Anonymous,
    • TilesDirect Customer
  • The lady I worked with (I believe Kate) was great, tile was competitively priced, and service was great too!

    • Michelle C,
    • TilesDirect Customer
  • BEST customer service ever received from an online store! Questions answered; concerns addressed; shipping received as promised or before; straight-forward information! Have placed two orders and would order from this company again if I ever need more tile!

    • Martha Z,
    • TilesDirect Customer
  • Katherine, I really appreciate all of your help and I know it was a pain in the rear. I would like your VP of customer service to know what a great job you've done and you are the reason I will come back!

    • Barbi G,
    • TilesDirect Customer
  • So impressed with your Customer service, in particular Sandy! She was a great help during the ordering process and getting the best possible price on shipping. The order arrived in a short period of time! Very impressed!

    • Anonymous,
    • TilesDirect Customer
  • Love the tiles, and the designs. The shipment arrived with 4 boxes well packed and no tiles were broken. They have not been installed yet, but I am picturing a fabulous bathroom floor!

    • Anonymous,
    • TilesDirect Customer
  • Absolutely great experience. Items were half price of the same items sold at a local tile store. Shipping was very, very reasonable and arrived in perfect condition in just three days. I highly recommend this company.

    • Thomas B,
    • TilesDirect Customer
  • I have no concerns: I found the service very good and when some tiles were damaged in shipping, tiles direct made it good in a timely manner.

    • David E,
    • TilesDirect Customer
  • Very Co-operative staff and prompt: Very Co-operative staff and prompt service. Highly recommend them.

    • Sudhir K,
    • TilesDirect Customer
  • The tiles were very well packaged. There was only one cracked one in the bunch which Tiles Direct quickly replaced upon notice. Communication was easy via email.

    • Anonymous,
    • TilesDirect Customer
  • This tile (Ottomano Villa HD Porcelain 12x24) turned out to be a perfect compliment to the color scheme and textural palette we had in mind for our renovation project.

    • Darrin N.,
    • TilesDirect Customer
  • Beautiful Tile - I purchased this tile (Arctic Night Glass Stone Stainless Linear Mosaics) for a client's bathroom remodel, and she was very happy with the end result. It's very contemporary.

    • Marge Eberle,
    • TilesDirect Customer
  • Good looking, durable tile - Very pleased with the Treymont Willow 18x18 tiles. Have had them in our kitchen for over 5 years now. Recently had to replace about 8 due to a structural floor crack, but overall have been very durable.

    • Bill Mc,
    • TilesDirect Customer
  • Hi Sandy, Just wanted to thank you for the superior customer service that you provided me with. I received the package(incredibly packaged by the way) and I'm extremely happy that I purchased the tiles through your company. I will make sure to refer my friends and family for all their tiling needs! It was a pleasure doing business with you and I'm sure I will be in touch with your company again for future projects!
    Thanks

    • Derek,
    • TilesDirect Customer
  • Sandy, sorry I am not a Facebook sharing kind of gal-:) but wanted you to know all of the tiles I ordered arrived in perfect condition and right when you said..and the shippers gave me the exact time frame! Thank you.I do love this particular porcelain and can now do eight more kitchens. And.. the shipping costs were fine considering what I was paying at a local discount store..you were still the better buy!! Will be ordering Antarctica soon.thanks so much.
    Kathy

    • Kathy,
    • TilesDirect Customer
  • Takes our kitchen to the next level - This tile (tone Glass 5/8 X 3 Castano Mocha Mix) gives our white kitchen a backsplash with a "wow" factor. Very nice accent for the entire room.

    • Anonymous,
    • TilesDirect Customer
  • Looks fabulous - The tiles (City Scape Burnished Brushed Nickel 4X8) look better than pictured. The whole process from ordering to receiving was seamless. The tiles were well packed and arrived flawless without s single broken tile. They went on the wall as described and clean up was much easier that I anticipated as the thin set and grout came off without a problem. Thanks for great service!

    • Anonymous,
    • TilesDirect Customer
  • Simplicity - The subtle color and suede-like texture of this understated porcelain tile lends quiet elegance to small rooms. The neutral through-body color allows flexibility for design featuring plumbing fixtures, mirrors, glass, cabinetry and textiles.

    • Jann,
    • TilesDirect Customer
  • Looks fantastic - This is a beautiful tile (Linen Graphite 12X24) that has a very modern look to it. It's bright, but not overpowering. The quality is fantastic. We are incredibly pleased. The length makes it a little difficult to install if your floors/wall aren't completely level. If you are doing the floors I highly suggest using a self-leveler prior to installation.

    • Joe,
    • TilesDirect Customer
  • Generally I love this tile - I was drawn to this tile (Layers Aggregate 12x24) because it is not fake anything - or else it doesn't succeed in being a good imitation of anything I know. It's a nice greenish/gray color with light striations and minimal color variation although there are some hot spots. I wanted to achieve a calm, consistent look but still have some linear movement. It does the trick. Everyone likes it. Buying from Tiles Direct was fairly painless although the shipping company was difficult to deal with. Overall price was quite good.

    • LB,
    • TilesDirect Customer
  • Perfect! - Great tile (Travertini Beige/Crema Polished Mosaic 1X1) for shower floor. We had shower wall of the creme tile and this crema-beige mix added a very nice touch.

    • Bob,
    • TilesDirect Customer
  • Easy Backsplash - $6/sq.ft. - cheaper than my local store, for identical tile (Foil Amber Mocha 5/8" X 5/8"). Very easy to do a 26 sq.ft. backsplash without cutting a single tile. Use the 5/8 tile on a 12x12" mat, and just cut out pieces of the mat.

    • Mike,
    • TilesDirect Customer
  • Great Compliment to Clover Accent - Another great find. I used this to accent my shower walls and to tile my shower bench. The look is awesome, especially with the added 2x2clover dot tiles mixed in.

    • Carole Shirey,
    • TilesDirect Customer
  • beautiful pebble tile - I installed this pebble tile (Timor Tan Mini Pebbles 12X12) in a shower as accent tile and also as pebble tile mat in front of my sink. It was easy to install and after a lot of TLC when grouting it came out great. I used STT sealer. Very happy with how it came out.

    • DIYnewbie,
    • TilesDirect Customer
  • I like my borders from Questech a lot! - I used these Questech tiles (Sahara Damask Dot 2x2) to border my bathroom, with natural stone tiles form the same brand. These make the best look, so clean and so "beachy" with the sandy colors. I love how soothing it is, how relaxed I feel thanks to my atmosphere. I am very happy with my Questech products.

    • Anonymous,
    • TilesDirect Customer
  • Product is as described - Looks good installed and product was delivered on time. Nice alternate to the often used 3x6 subway. Clients love the clean classic look with the twist of the larger size that leaves fewer lines (Neri White Beveled 4X8).

    • Anonymous,
    • TilesDirect Customer
  • Very nice American Olean tiles - I like American Olean to add a touch of class to my home. I have these tiles (Pozzalo Weathered Noce Floor 18X18) in my kitchen, and others by the same brand in my bathroom. They are so nice and easy to clean, and they look so great. I love this brand.

    • Anonymous,
    • TilesDirect Customer
  • Fantastic decorative tiles for every room! - These are nice decorative tiles (Antique Bronze Clover Dot 2x2) because I can use them throughout my home to tie it all together. They are high quality, and pack a lot of style in a little tile. They are easy to install and they are really well priced. I am very pleased.

    • Anonymous,
    • TilesDirect Customer
  • I should always buy tiles online, these are perfect! - I was a little wary to buy tiles online, but no need! These are the PERFECT tiles (Cayman Nacar 11.81 X 11.81), exactly what they are advertised to be. The are great quality and easy to install. I am very happy with my purchase.

    • Anonymous,
    • TilesDirect Customer
See all
  • All tiles were usable without cracks or chips. Securely packed, unlike Home Depot, and at a price lower than any local tile shop offered, since I only needed one box and not an entire pallet (where shipping cost is reduced).

    • Anonymous,
    • TilesDirect Customer
  • Full tiles (not tiny samples) so you can see the full texture and color. Reasonable shipping time and cost.

    • Ryan P,
    • TilesDirect Customer
  • Exactly what I've been searching for months! I was looking for a natural charcoal 3 x 12 to use as a baseboard against my grey barn board floor - perfect!

    • Wendy Milson,
    • TilesDirect Customer
  • Received the tile in the promised time frame and it is beautiful. Even with the shipping charges, I saved a little bit over what the tile company was going to charge me. I wouldn't hesitate to buy from TilesDirect again.

    • C Peltier,
    • TilesDirect Customer
  • Great customer service!! Great selection!! Delivery was on time and only had a couple of tiles that were broke. You must do business with them. They are the best!!!

    • Anonymous,
    • TilesDirect Customer
  • Stunning! I had searched for a year and a half for the perfect tile in my kitchen. The color, size and design are perfect! The color is a great neutral with a bit of flair. I have white, tan, gold, black and grey running through my granite counteracts, and this caramel color pulls it all together, not quiet tan, not quiet grey, perfect! Tad bit to pass on...I found this tile at a local tile store and fell in love with it, it was a bit pricey, so I looked on line and found "TilesDirect.net", the price was GREAT, and the customer service even better!

    • Susan,
    • TilesDirect Customer
  • Super fast delivery and my tile arrived in perfect shape! We will definitely order through TilesDirect on our next bath remodel.

    • Anonymous,
    • TilesDirect Customer
  • The lady I worked with (I believe Kate) was great, tile was competitively priced, and service was great too!

    • Michelle C,
    • TilesDirect Customer
  • BEST customer service ever received from an online store! Questions answered; concerns addressed; shipping received as promised or before; straight-forward information! Have placed two orders and would order from this company again if I ever need more tile!

    • Martha Z,
    • TilesDirect Customer
  • Katherine, I really appreciate all of your help and I know it was a pain in the rear. I would like your VP of customer service to know what a great job you've done and you are the reason I will come back!

    • Barbi G,
    • TilesDirect Customer
  • So impressed with your Customer service, in particular Sandy! She was a great help during the ordering process and getting the best possible price on shipping. The order arrived in a short period of time! Very impressed!

    • Anonymous,
    • TilesDirect Customer
  • Love the tiles, and the designs. The shipment arrived with 4 boxes well packed and no tiles were broken. They have not been installed yet, but I am picturing a fabulous bathroom floor!

    • Anonymous,
    • TilesDirect Customer
  • Absolutely great experience. Items were half price of the same items sold at a local tile store. Shipping was very, very reasonable and arrived in perfect condition in just three days. I highly recommend this company.

    • Thomas B,
    • TilesDirect Customer
  • I have no concerns: I found the service very good and when some tiles were damaged in shipping, tiles direct made it good in a timely manner.

    • David E,
    • TilesDirect Customer
  • Very Co-operative staff and prompt: Very Co-operative staff and prompt service. Highly recommend them.

    • Sudhir K,
    • TilesDirect Customer
  • The tiles were very well packaged. There was only one cracked one in the bunch which Tiles Direct quickly replaced upon notice. Communication was easy via email.

    • Anonymous,
    • TilesDirect Customer
  • This tile (Ottomano Villa HD Porcelain 12x24) turned out to be a perfect compliment to the color scheme and textural palette we had in mind for our renovation project.

    • Darrin N.,
    • TilesDirect Customer
  • Beautiful Tile - I purchased this tile (Arctic Night Glass Stone Stainless Linear Mosaics) for a client's bathroom remodel, and she was very happy with the end result. It's very contemporary.

    • Marge Eberle,
    • TilesDirect Customer
  • Good looking, durable tile - Very pleased with the Treymont Willow 18x18 tiles. Have had them in our kitchen for over 5 years now. Recently had to replace about 8 due to a structural floor crack, but overall have been very durable.

    • Bill Mc,
    • TilesDirect Customer
  • Hi Sandy, Just wanted to thank you for the superior customer service that you provided me with. I received the package(incredibly packaged by the way) and I'm extremely happy that I purchased the tiles through your company. I will make sure to refer my friends and family for all their tiling needs! It was a pleasure doing business with you and I'm sure I will be in touch with your company again for future projects!
    Thanks

    • Derek,
    • TilesDirect Customer
  • Sandy, sorry I am not a Facebook sharing kind of gal-:) but wanted you to know all of the tiles I ordered arrived in perfect condition and right when you said..and the shippers gave me the exact time frame! Thank you.I do love this particular porcelain and can now do eight more kitchens. And.. the shipping costs were fine considering what I was paying at a local discount store..you were still the better buy!! Will be ordering Antarctica soon.thanks so much.
    Kathy

    • Kathy,
    • TilesDirect Customer
  • Takes our kitchen to the next level - This tile (tone Glass 5/8 X 3 Castano Mocha Mix) gives our white kitchen a backsplash with a "wow" factor. Very nice accent for the entire room.

    • Anonymous,
    • TilesDirect Customer
  • Looks fabulous - The tiles (City Scape Burnished Brushed Nickel 4X8) look better than pictured. The whole process from ordering to receiving was seamless. The tiles were well packed and arrived flawless without s single broken tile. They went on the wall as described and clean up was much easier that I anticipated as the thin set and grout came off without a problem. Thanks for great service!

    • Anonymous,
    • TilesDirect Customer
  • Simplicity - The subtle color and suede-like texture of this understated porcelain tile lends quiet elegance to small rooms. The neutral through-body color allows flexibility for design featuring plumbing fixtures, mirrors, glass, cabinetry and textiles.

    • Jann,
    • TilesDirect Customer
  • Looks fantastic - This is a beautiful tile (Linen Graphite 12X24) that has a very modern look to it. It's bright, but not overpowering. The quality is fantastic. We are incredibly pleased. The length makes it a little difficult to install if your floors/wall aren't completely level. If you are doing the floors I highly suggest using a self-leveler prior to installation.

    • Joe,
    • TilesDirect Customer
  • Generally I love this tile - I was drawn to this tile (Layers Aggregate 12x24) because it is not fake anything - or else it doesn't succeed in being a good imitation of anything I know. It's a nice greenish/gray color with light striations and minimal color variation although there are some hot spots. I wanted to achieve a calm, consistent look but still have some linear movement. It does the trick. Everyone likes it. Buying from Tiles Direct was fairly painless although the shipping company was difficult to deal with. Overall price was quite good.

    • LB,
    • TilesDirect Customer
  • Perfect! - Great tile (Travertini Beige/Crema Polished Mosaic 1X1) for shower floor. We had shower wall of the creme tile and this crema-beige mix added a very nice touch.

    • Bob,
    • TilesDirect Customer
  • Easy Backsplash - $6/sq.ft. - cheaper than my local store, for identical tile (Foil Amber Mocha 5/8" X 5/8"). Very easy to do a 26 sq.ft. backsplash without cutting a single tile. Use the 5/8 tile on a 12x12" mat, and just cut out pieces of the mat.

    • Mike,
    • TilesDirect Customer
  • Great Compliment to Clover Accent - Another great find. I used this to accent my shower walls and to tile my shower bench. The look is awesome, especially with the added 2x2clover dot tiles mixed in.

    • Carole Shirey,
    • TilesDirect Customer
  • beautiful pebble tile - I installed this pebble tile (Timor Tan Mini Pebbles 12X12) in a shower as accent tile and also as pebble tile mat in front of my sink. It was easy to install and after a lot of TLC when grouting it came out great. I used STT sealer. Very happy with how it came out.

    • DIYnewbie,
    • TilesDirect Customer
  • I like my borders from Questech a lot! - I used these Questech tiles (Sahara Damask Dot 2x2) to border my bathroom, with natural stone tiles form the same brand. These make the best look, so clean and so "beachy" with the sandy colors. I love how soothing it is, how relaxed I feel thanks to my atmosphere. I am very happy with my Questech products.

    • Anonymous,
    • TilesDirect Customer
  • Product is as described - Looks good installed and product was delivered on time. Nice alternate to the often used 3x6 subway. Clients love the clean classic look with the twist of the larger size that leaves fewer lines (Neri White Beveled 4X8).

    • Anonymous,
    • TilesDirect Customer
  • Very nice American Olean tiles - I like American Olean to add a touch of class to my home. I have these tiles (Pozzalo Weathered Noce Floor 18X18) in my kitchen, and others by the same brand in my bathroom. They are so nice and easy to clean, and they look so great. I love this brand.

    • Anonymous,
    • TilesDirect Customer
  • Fantastic decorative tiles for every room! - These are nice decorative tiles (Antique Bronze Clover Dot 2x2) because I can use them throughout my home to tie it all together. They are high quality, and pack a lot of style in a little tile. They are easy to install and they are really well priced. I am very pleased.

    • Anonymous,
    • TilesDirect Customer
  • I should always buy tiles online, these are perfect! - I was a little wary to buy tiles online, but no need! These are the PERFECT tiles (Cayman Nacar 11.81 X 11.81), exactly what they are advertised to be. The are great quality and easy to install. I am very happy with my purchase.

    • Anonymous,
    • TilesDirect Customer
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